Return Policy

1. COMMITMENT
If the partner who buys HUNUFA company finds that the goods are of poor quality, unlike the original agreement from the business, you can return 100% of the wrong product to the company.

2. CHANGE ORDER PROCESSING TIME
Time to come up with a plan to support settlement of return orders is 02 days, counted from the date of receipt of complaints from partners. Not including Saturday - Sun and Holidays.

3. PAYMENT ASSISTANCE METHOD
When detecting a wrong or poor quality product, please take a photo and send it to the mailbox contact@hunufa.com or the previous sales staff Zalo. Information will be sent back to the Complaint Reception and Settlement Department of HUNUFA for checking and processing according to the committed time.
* With partners in HCMC - HA NOI - DA NANG
After receiving the feedback information and confirming the refund error, your partners will be actively contacted by HUNUFA staff to propose a direct return exchange plan.
* With partner in the province:
After receiving information and confirming the refund error, partners will be actively contacted by HUNUFA staff to propose a way to exchange and return goods via vehicle operators or transportation depending on requirements. and your partner's condition.

4. NOTE
Partners in the province please remind the garage to lightly transport the shipped packages and avoid placing them near the hood because hot temperatures can cause product deformation. This error case is considered as an objective error from the manufacturer.
For design printing products, HUNUFA commits to only produce according to the samples approved by customers. In all cases of actual color deviation from 5% compared to the graphic file sample on the computer as previously reported, please receive the goods normally.
For further information, please contact: 1900 0040

HUNUFA would like to thank you for your choice of partners.